Terms of Service

Acceptance of Terms

Welcome to Ranksmith ("we," "our," or "us"), operating the website getranksmith.com (the "Site") and providing services to enhance AI search visibility (the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree, please do not use the Site or Services.

We may update these Terms periodically. Continued use after changes constitutes acceptance. Check this page regularly for updates.

Description of Services

Ranksmith provides tools and analytics to help brands optimize their visibility in AI-driven search engines, including ChatGPT, Perplexity, Gemini, and others. Our Services include tracking mentions, analyzing ranks, and generating reports based on user-submitted prompts and AI responses.

Access to certain features may require an account, subscription, or payment. We reserve the right to modify or discontinue Services at our discretion.

Eligibility and Accounts

You must be at least 16 years old to use the Services. By creating an account, you agree to provide accurate information and maintain its security. You are responsible for all activities under your account.

• Do not share your login credentials with others.
• We may suspend or terminate accounts for violations of these Terms.

Payment and Subscriptions

Some Services require payment. Fees are listed on the Site and are payable in advance. We use third-party processors (e.g., Stripe) for transactions.

• Subscriptions auto-renew unless canceled. Cancel via your account settings or by contacting us.
• Refunds are at our discretion, typically within 14 days of purchase if no significant use occurred.
• All fees are non-refundable after the refund period or for usage-based charges.

User Responsibilities

You agree to use the Services responsibly and lawfully.

• Submit only prompts and data you have rights to use (e.g., your brand’s website).
• Do not use the Services for illegal, harmful, or fraudulent purposes.
• Avoid scraping, reverse-engineering, or overloading our systems.
• Comply with all applicable laws, including those related to AI usage and data privacy.

Intellectual Property

The Site and Services, including all content, trademarks, and software, are owned by Ranksmith or its licensors. You may use them only as permitted by these Terms.

You retain ownership of your submitted data (e.g., prompts, website details), but grant us a license to process it for Service delivery and improvement.

Limitation of Liability

Ranksmith provides the Services "as is" without warranties (express or implied). We are not liable for:

• Inaccuracies in AI-generated data or visibility scores.
• Losses due to reliance on the Services (e.g., missed business opportunities).
• Interruptions, errors, or downtime beyond our reasonable control.

Our total liability is limited to the amount you paid us in the last 12 months, to the extent permitted by law.

Termination

We may terminate or suspend your access to the Services for breach of these Terms or non-payment. You may cancel your account at any time via the Site.

Upon termination, your data will be deleted per our Privacy Policy, unless required for legal purposes.

Governing Law and Dispute Resolution

These Terms are governed by the laws of [Your Jurisdiction, e.g., California, USA]. Disputes will be resolved through arbitration in [Your City, e.g., San Francisco], unless prohibited by law.

You agree to attempt informal resolution before legal action, notifying us at legal@getranksmith.com.

Miscellaneous

These Terms constitute the entire agreement between you and Ranksmith. If any provision is invalid, the rest remain enforceable. Our failure to enforce any right does not waive it.

For questions, contact us at support@getranksmith.com.